At Samar Dubai, we are committed to providing a seamless shopping experience by ensuring timely and safe delivery of your orders. Below, you’ll find all the details regarding our shipping options, delivery times, and policies.

1. Shipping Locations

• We proudly ship to UAE. 

2. Shipping Options & Fees

• Standard Shipping: We offer Free Delivery on all Orders above 500AED , And Estimated delivery within 1-2 business days. 
• Store Pickup (Dubai): For customers in UAE, we offer convenient Same-Day or Next-Day store pickup at no additional cost. Orders must be placed by 11 AM for same-day pickup; otherwise, they will be available the following day.

Note: Shipping times and fees may vary depending on the destination and order size.

3. Processing Time

• Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will begin processing on the next business day.
• Store Pickup orders are prepared within a few hours for same-day requests or by the next business day.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number to follow your order’s progress until it reaches your doorstep. For Store Pickup, we’ll notify you when your order is ready for collection.

5. Customs, Duties, and Taxes

• Some international orders may be subject to customs duties, taxes, or other fees. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

6. Shipping & Pickup Issues

• If you experience any delays, incorrect addresses, or issues with your order, please contact us at [hana@burnabyllc.com] or through our customer support page, and we’ll work to resolve the issue promptly.

7. Returns and Exchanges

• For information on our return and exchange policy, please refer to our Returns & Exchanges page or contact us directly.

Thank you for shopping with Samar Dubai, and we look forward to delivering your favorite fragrances right to your door—or having them ready for pickup!